PrintingForLess.com (PFL) helps Mary Tilger of Luminate Advertising save time and avoid hassles while providing high-quality printing to her clients. As the director of Luminate Advertising, Mary Tilger was tired of wasting time "babysitting" her local printer and going over every detail of her print jobs. "Before PFL, I had to do a lot of follow-up," says Mary. "My local printers didn't use an online post system, so I related everything over the phone. The quotes were often wrong." A local printer once lost her client's artwork three times, then took three weeks to admit it! The forms were very important, so the client asked Mary for help. "Not having these forms would have significantly affected my client's business," says Mary. Mary took the job to PFL, received a quote, and uploaded the files. "I had it to my client in seven working days," she says. "PFL didn't charge more for a rushed deadline. They just got right on it." Mary loves PFL's online process. "It saves me time and hassle," she says. "I click a link to see the proof and immediately provide approval or changes. We don't waste time with calls or emails. The process has eliminated costly mistakes." Mary can talk to her dedicated customer service team without needing to remind them about her job. "PFL's customer service is night and day over other printers," states Mary. "They know me and my clients. They really understand my business and what they can do to help it." "In my industry, we don't have a lot of lead time, and my clients need things yesterday," says Mary. "PrintingForLess has helped my turnaround time." Mary now has the confidence to sell more print services. Before, she never knew if her printer would handle an order correctly. "I can't say enough about what PFL has done for me," states Mary. "I know I can sell printing and give my clients what they need. Whatever I ask for, PFL can do it. These big jobs mean a lot to my clients — PFL allows me to provide quality and accurate quotes." "I can't be an expert in every aspect of printing," Mary continues. "Now I just call PFL with any questions. They're the experts." "As a small agency, we rely on efficient suppliers to accommodate tight deadlines. We chose PFL for small and large projects once we experienced their superior process." "PrintingForLess.com always turns around projects on time and for the quoted price. Their customer service and quality exceed my expectations."